TASKS WITH IMPACT

• You own and steer the DOUGLAS Group's end-to-end process framework – including standards, methods, and tools – and ensure its consistent application across all Global Process Owners (GPOs)
• You act as the central orchestration and coordination point for all Global Process Owners, driving alignment, resolving cross-process conflicts, and preparing decisions for escalation where required
• You define, embed, and govern the standard-vs.-deviation logic (e.g., the 90/10 principle), including the assessment, documentation, and recommendation of process deviations in line with our Group strategy
• You are the central interface between Global Process Design and the major transformation programs (including S/4HANA, SCM/OWAC, Finance TOM), safeguarding process integrity across design and implementation
• You lead and further develop the global process community, establishing clear collaboration models, operating rhythms, and shared narratives across all GPOs
• You prepare and support process-related governance and decision-making bodies by translating complex process discussions into clear decision options and implications for senior management
• You translate corporate strategy and transformation goals into scalable, future-proof end-to-end process designs and target ways of working – explicitly ensuring that the potential of artificial intelligence and advanced automation is leveraged

YOUR SKILLS

We take a competency-based and fair approach to recruiting, that´s why we look beyond your experience to understand how you create impact, grow through change, and collaborate for success.

Alongside these competencies, we’re looking for the following skills:

• You hold a completed degree in Business Administration, Industrial Engineering, Operations Management, or Business Informatics – or a comparable qualification
• You bring several years of professional experience in end-to-end process management and in large-scale business transformations within complex, international organizations
• You have proven experience in process governance, standardization, and cross-functional orchestration – including dotted-line collaboration with senior stakeholders
• You communicate confidently in German and English, both spoken and written

DO YOU RECOGNIZE YOURSELF?

Then become part of our international company and apply, stating your salary expectations and possible starting date.

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.
We look forward to hearing from you!

About the DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,970 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2024/25, the DOUGLAS Group generated sales of 4.58 billion euros and employed more than 19,900 people across Europe. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.